Skip to main content
KareEx
Home/Help & FAQ
Help & FAQ

The questions people actually ask

Sizing & fit

Every support lists real cm ranges on a calibrated scale. Measure the area, match the range, and take the larger size if you are between two. Unsure? Write to care@kareex.in.

Free size exchange within 7 days on supports. Tell us your measurement and we send the right size — no photos, no debate.

Orders & delivery

COD availability is shown at checkout for your pincode.

Most metros in 3–5 days. Track an order any time from the footer link.

Products & safety

No. They help support the area, add gentle compression and take some load off it. They do not diagnose, treat or cure anything. For sharp or worsening pain, see a professional.

No. It is for general fitness tracking, not diagnosis, and is a weighing instrument under the Legal Metrology Act.